Best Rate Guarantee

Park Hotel Tokyo will make available the best rates on the Park Hotel Tokyo Website (“Best Rate Guarantee”).
Should you find a lower rate with the same booking conditions within 24 hours of your booking, we will match the rate and give you an additional 10% off.
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Submitting a Claim:

Email us at customerservice@parkhoteltokyo.com

Write “Best Rate Guarantee Claim” and your booking confirmation no. in the subject line.
Provide the URL of the website with the better rate.
Provide a screenshot of the website where the room type and rates for the required dates of your stay are indicated as available.

Guarantee Terms and Conditions

This guarantee applies to confirmed reservations made via https://en.parkhoteltokyo.com/ only. Your booking confirmation no. must be submitted to complete the claim.
The following conditions must apply:
Same hotel
Same period of stay
Same room/bed type
Same currency
Same stay/booking conditions, including but not limited to advance purchase requirements, day of arrival requirement, minimum stay requirement, book period, prepayment, deposit requirements and mobile exclusive promotions
Same cancellation and amendment policies
The room must be available for instant confirmation when we validate the claim.
The “Best Rate Guarantee” does not apply to unpublished or negotiated rates that are not meant for the general public. Lower rates available through opaque sites, where the exact hotel is not known until after booking, are also excluded from the guarantee.
Our “Best Rate Guarantee” cannot be combined with other offers or promotions.
Park Hotel Tokyo reserves the right to modify, review, append, suspend or terminate the “Best Price Guarantee” at any time.

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