Policy for Guests with Food Allergies

Park Hotel Tokyo prioritizes guest safety and strives to accommodate food allergies as much as possible, ensuring an enjoyable dining experience.

1.Basically, we only accommodate food allergies for guests with reservations. For guests without reservations, we may decline to accommodate allergies for safety reasons. Thank you for your understanding in advance.

2.Allergen-conscious dishes are prepared and plated using the same kitchen and utensils as other menu items.

3.Allergen information is provided based on ingredient information (food labeling) from the raw materials used and the manufacturers.

4.If it is difficult to safely provide food or beverages, service may be declined. Additionally, for guests with severe symptoms, food service may be refrained from depending on the circumstances.

Park Hotel Tokyo General Manager