Policy
This policy explains how cookies are used on this website. The policy may be amended from time to time. All changes made to this Privacy Policy will be updated on our website. By using this site you agree to the placement of cookies on your computer in accordance with the terms of this policy. If you do not wish to accept cookies from this site please either disable cookies or refrain from using this site.
What are Cookies?
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can recognise you when you revisit and remember certain information about you. This can include which pages you have visited, choices you have made from menus, any specific information you have entered into forms and the time and date of your visit.
Types of Cookies
There are two main types of cookies:
Session cookies: these are temporary cookies that expire at the end of a browser session; that is, when you leave the site. Session cookies allow the website to recognise you as you navigate between pages during a single browser session and allow you to use the website most efficiently. For example, session cookies enable a website to remember that a user has placed items in an online shopping basket.
Persistent cookies: in contrast to session cookies, persistent cookies are stored on your equipment between browsing sessions until expiry or deletion. They therefore enable the website to “recognise” you on your return, remember your preferences, and tailor services to you.
In addition to session cookies and persistent cookies, there may be other cookies which are set by the website which you have chosen to visit, such as this website, in order to provide us or third parties with information.
Our use of Cookies
We currently use, and may use in the future, cookies on our website. Cookies allow us to provide a customized experience. This is a common practice on most commercial websites.
By accessing our website, you agree that we can place cookies in your device. These cookies include domain information that is used to maintain aggregate website data and aids us to learn about the online behaviour of our guests, including how often they visit our website and their click-through behaviour on our website. This information is used to improve our website’s content and navigation for our guests and to personalize our guests’ online experience.
Our website may allow third parties to download cookies to your device. Third parties, including analytics firms and business partners, may use cookies and other technologies to collect non-personal data about your online activities while you are using our website.
We use session cookies to help us maintain security and verify your details whilst you use the website as you navigate from page to page, which enables you to avoid having to re-enter your details each time you enter a new page. We use persistent cookies to collect and compile anonymous, aggregated information for statistical and evaluation purposes to help us understand how users use the website and help us improve the structure of our website.
Some of our cookies may collect and store your personal information, such as your name or email address. We are committed to respecting and protecting your privacy and will ensure that all personal information collected by us is kept and treated in accordance with our privacy policy.
Refusing Cookies on this site
Most browsers are initially set to accept cookies. However, you have the ability to disable cookies if you wish, generally through changing your internet software browsing settings. It may also be possible to configure your browser settings to enable acceptance of specific cookies or to notify you each time a new cookie is about to be stored on your computer enabling you to decide whether to accept or reject the cookie.
Shiba Park Hotel Co., Ltd. ("we") uses cookies and similar technologies on the Park Hotel Tokyo official website (parkhoteltokyo.com). This policy explains what cookies we use and why, and how you can give, change, or withdraw your consent.
For how we handle personal information generally, please also see the Privacy Policy on this page.
Cookies are small text files stored in your browser when you visit a website. They hold information such as your display language and settings, so that your next visit is smoother. There are two types, depending on how long they are kept.
Session cookies: deleted when you close your browser.
Persistent cookies: kept until they expire or until you delete them.
Alongside cookies, this website also uses similar technologies such as local storage and tracking pixels. In this policy we refer to all of these together as "cookies."
We group the cookies on this website into the following categories.
Necessary cookies: essential for the website to work. They support page navigation, security, and the recording of your consent choices. Because the site cannot function without them, these cookies are set without asking for your consent.
Functional cookies: these remember choices you have made, such as your display language, so the site behaves the same way on your next visit. They also support additional features such as social media sharing.
Analytics cookies: these help us understand how the site is used — which pages are viewed and how often. The information is collected in a form that does not directly identify you, and is used to analyze and improve the website.
Advertisement cookies: these are used to show advertising relevant to your interests, and to limit how often the same advertisement is shown.
When you first visit this website, a banner appears asking you to choose which cookies you allow. You can decide for each of the categories listed above. Apart from necessary cookies, no cookies are used until you give your consent.
Your choices are recorded in your browser and in our consent management tool, together with a consent ID and timestamp. We will ask for your consent again once the record expires, or if you clear the cookies in your browser.
You may change or withdraw your consent at any time. Select "Change Cookie Settings" below to open the settings panel and choose your preferences.
This website uses services provided by third parties for site analytics and advertising. For how each provider handles personal information, please refer to that provider's own privacy policy.
We use CookieYes, provided by CookieYes Limited (United Kingdom), to manage cookie consent. We use this service to regularly review the cookies in use on this website. Details of the cookies in each category are available in the settings panel, which you can open from "Change Cookie Settings."
Most browsers accept cookies by default, although some browsers block certain cookies as standard. You can change your browser settings to refuse all cookies, or to accept cookies selectively depending on which site they come from. Please see a relevant help page.
Please note that blocking cookies may make some features and pages of this website unavailable. Also, if you clear the cookies in your browser, your consent record is deleted with them, and the consent banner will appear again on your next visit.
We may revise this policy in line with changes to legislation or to our services. Significant changes will be announced on this website.
For questions about our use of cookies, please contact:
Shiba Park Hotel Co., Ltd.
Attn: Privacy Officer
1-5-10 Shibakoen, Minato-ku, Tokyo, Japan
Tel. +81 3 3433 4141
Terms and Conditions for Accommodation Contracts
Restaurant Terms and Conditions
THE ROYAL HOTEL, LIMITED and RIHGA Royal Hotels (hereinafter collectively, the “Company”) sets forth the following policy to operate the Company’s official accounts on social media (Facebook, Instagram, and YouTube, etc.):
Operation Policy
The Company operates official accounts for the purpose of transmitting information pertaining to the Company’s products and services, and promotional activities.
Scope of Application
The Policy shall apply to the Company’s official accounts and users who have viewed or used the official accounts (hereinafter, the “Users”). The Users who viewed or used the official accounts are deemed to have agreed to the Policy.
Prohibitions
In this section, actions considered prohibited on official accounts are documented. Any posts or comments which correspond to the below prohibited acts may be deleted at the discretion of the Company and the account of the relevant User may be blocked. In such case(s), the Company shall not notify the relevant User(s) of the deletion or the block.
(1) Acts that interfere with the operation of official accounts;
(2) Acts that violate laws and regulations, and public order and morals;
(3) Acts that infringe on the human rights and privacy of the Users and/or the Company’s employees;
(4) Acts that infringe on trademark rights and copyrights of others and/or the Company; or
(5) Other acts that the Company deems inappropriate.
Disclaimer
(1) The operation of the official accounts may be changed in content or terminated without prior notice. When the content is changed, the content after the change shall be solely valid and effective, and the content before the change shall be null and void.
(2) The Company shall not accept any responsibility for any damage incurred by the Users in relation to the change or termination of the operation of the official accounts or other use of the official accounts.
(3) The Company does not guarantee the accuracy or validity of the information provided on the official accounts.
Governing Law and Jurisdiction
The Policy shall be governed by, and construed and applied in accordance with the laws of Japan. With respect to disputes arising from the use of social media, the Osaka District Court shall be the exclusive court of jurisdiction for the first instance.
Inquiries and Replies, etc.
As a general rule, the Company shall not respond to inquiries or send replies via social media.
Policy dated as of October 29th, 2025.